Featured Role
3rd Line Customer Support Engineer
We’ve got an exciting opportunity for a 3rd Line Customer Support Engineer to join our growing company in our Glasgow office.
You’ll work across a variety of different technologies and software and be responsible for resolving a wide range of customer issues, ensuring that a first class service is provided at all times.
You’ll take care of everything from server configuration and network support to managing backups and monitoring networks and servers, as well as managing tasks in our data centre.
Careers at iomart
We take on the best people, is that you? Come say hello, we’d love to meet you.
Some of the perks of working with us
- Flexible and hybrid working
- Day off on your birthday
- Wellbeing programme (including Employee Assistance Programme and a variety of wellbeing sessions)
- Enhanced paternity, maternity and adoption leave (up to 4 months’ full pay, 4 months’ half)
- Supported training and development
- Sharesave (buy iomart shares at a discounted rate and get returns on company growth)
- Long service benefits (including additional annual leave and access to private healthcare)
Working With Us and Our Values
Technology is the beating heart of our customers’ businesses. Our job is to make sure that it just works and that your data is safe, and to fix any issues quickly when they occur. That’s why we exist. We manage the complexity for you so that you can focus on running your business. We do that by living and breathing our key values – values that run through our business, and influence all our behaviours:
PURPOSE
We are clear of about the critical nature of what we do for you, and the value we deliver.
PASSION
Our focus is on you, and your business, and getting things right first time.
PRIDE
We take personal pride in what we do and how we do it – this really matters to us.
Most important are the people behind our values. With over 25 years’ experience in data centre, cloud and cyber services, we have a team of over 600 skilled professionals and cloud optimisation experts that bring unparalleled expertise and a consultative approach to delivering your goals.
We encourage our teams to challenge how we can think bigger, what we can make better and how we can act more boldly, in delivering service excellence for our customers, every day.
We are more than an IT provider; we are a trusted partner to our customers and take time to learn about you and your business goals. We also bring our leading technology partnerships to the table to ensure you get access to the best solutions available. Only then can we identify the right hybrid cloud, data protection and cyber security solutions to tackle your cloud journey.
What we can offer
As well as putting our customers first, we like to put our people first as well.
Holiday Trading Scheme
Buy or sell part of your annual leave allowance
Flexible Benefits
Discounts and offers to suit you and your family
Happy Birthday
A whole day off to celebrate your birthday
Travel Loans
Unsecured interest-free travel loans to assist employees
Additional Leave
Enhanced maternity, paternity and adoption leave available
Access to cutting-edge technology
As well as the opportunity to work alongside like-minded technical enthusiasts
Supported training and development
To help you progress within your career
ShareSave/SAYE
Buy shares in the company at a discounted rate.
Flexible and Hybrid working
As long as your role allows you to work from home or the office
Long service benefits
Including additional annual leave and access to private healthcare
Wellbeing programme
Including Employee Assistance Programme and a variety of wellbeing sessions
4 X Life Assurance
4 times your annual salary paid to chosen beneficiary